Refund policy

We will refund items purchased that are not suitable to your original method of payment. All items must be returned in perfect condition within 14 days of receipt, with all labels intact. To start a return, you can contact us at hannahklondon@gmail.com. Postage for returns is to be arranged and paid by the customer. Please keep your receipt as proof of postage. Hannah K London reserves the right to reject returns beyond the return period limit, or items that are not in the original condition in which they were received. If this is the case, the package will be returned back to you.

Thank you for your understanding 

Hannah x